for new clients, yes you will want to book a consultation. This ensures both you and the beautician are prepared and on the same page. THERE ARE NO SHORT CUTS TO GREAT HAIR. This ensures that the stylist has enough time to achieve your desired look. For an existing client, if you are making a change to your service, let your beautician know about it prior to booking your appointment.

WE VALUE YOUR TIME, so please value ours. we require 48 hours notice prior to any cancellation or rescheduled service. failure to do so, will result in a $50 surcharge. all our clients are important to us, and this allows us to get clients in that are on the waiting list.

we pride ourselves on PROVIDING THE BEST POSSIBLE SERVICE. if for any reason we did not deliver on what was agreed upon during the consultation, you have two weeks to come back to us so we can make it right.

we stand behind our products. if you are not COMPLETELY SATISFIED with your nvenn products, then you have 14 days to do a full refund or exchange.

semi-permanent makeup is designed to last 1-3 years. the look is CUSTOM DESIGNED FOR YOU by a certified makeup artist. please call the salon for more details.