want to get in touch?
we are HAPPY to hear from you. this is where to reach us.
edmonton nvenn hair and beauty bar
1-780-428-5153
102, 9939 115st sw
edmonton, ab, t5k 1s6
info@nvenn.com
tuesday -wednesday-friday: 10am – 6pm
thursday: 12pm-8pm
saturday: 10am – 430 pm
calgary nvenn hair and beauty bar
1-403-775-1780
102, 1107 17 ave sw
(located in vivid salon on seventeeth)
calgary, ab, t2t 0b5
info@nvenn.com
tuesday: 10am – 8pm
thursday: 10pm-8pm
saturday: 10am – 430 pm
ORDERS and INQUIRIES:
let us GIVE YOU THE ANSWER before you need to ask.
a consultation is DESIGNED FOR BOTH YOU AND THE BEAUTICIAN to get on the same page. in 15 minutes, you will go over all the details for your service including pricing and the estimated time of your service. from here, you will book an appointment to complete the service.
for new clients, yes you will want to book a consultation. This ensures both you and the beautician are prepared and on the same page. THERE ARE NO SHORT CUTS TO GREAT HAIR. This ensures that the stylist has enough time to achieve your desired look. For an existing client, if you are making a change to your service, let your beautician know about it prior to booking your appointment.
WE VALUE YOUR TIME, so please value ours. we require 48 hours notice prior to any cancellation or rescheduled service. failure to do so, will result in a $50 surcharge. all our clients are important to us, and this allows us to get clients in that are on the waiting list.
we pride ourselves on PROVIDING THE BEST POSSIBLE SERVICE. if for any reason we did not deliver on what was agreed upon during the consultation, you have two weeks to come back to us so we can make it right.
we stand behind our products. if you are not COMPLETELY SATISFIED with your nvenn products, then you have 14 days to do a full refund or exchange.
semi-permanent makeup is designed to last 1-3 years. the look is CUSTOM DESIGNED FOR YOU by a certified makeup artist. please call the salon for more details.